This will explain how to create a MTR report on Windows
For a Linux version please refer to this guide.
This topic will explain in short how to create a MTR report on Windows for more network insight between you and the given server in the datacenter.
Please always provide your own IP address with the made MTR report as our network team will need this for troubleshooting the connection between the datacenter and your ISP.
Your IP address can be easily grabbed from http://www.i3d.net/myip
Create a MTR:
Download link: https://github.com/White-Tiger/WinMTR/releases/download/v1.0/WinMTR-v100.zip
Step 1: Run the program as administrator
Step 2: Fill in the IP address of the server (without any ports)
Step 3: Click on start
Step 4: Wait for 10 minutes
Step 5: Click on Stop
Step 6: Copy results to clipboard and paste them (along with your public IP-address, found here; https://customer.i3d.net/myip/) in the ticket or e-mail to i3D.net
Create a PathPing:
Step 1: Click Start and search for, or open, cmd.exe
Step 2: Enter the command: pathping x.x.x.x where x.x.x.x is the IP address of the server, without any ports
Step 3: Wait for a few minutes to complete the pathping
Step 4: Copy results to clipboard and paste them (along with your public IP-address, found here; https://customer.i3d.net/myip/) in the ticket or e-mail to i3D.net
Please use the following IP-addresses as hosts for MTR to test towards.
Australia, Sydney 18.104.22.168
Brazil, São Paulo 22.214.171.124
Germany, Frankfurt 126.96.36.199
Hong Kong, Hong Kong 188.8.131.52
Japan, Tokyo 184.108.40.206
The Netherlands, Rotterdam 220.127.116.11
Poland, Warsaw 18.104.22.168
Russia, Moscow 22.214.171.124
South Africa, Johannesburg 126.96.36.199
United Arab Emirates, Dubai 188.8.131.52
United States, Chicago 184.108.40.206
United States, Dallas 220.127.116.11
United States, Los Angeles 18.104.22.168
United States, Washington 22.214.171.124
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Our network team is always looking for new traceroutes, MTRs and PathPings to optimize the network further. If you believe your connection quality should or could be better, send an e-mail to firstname.lastname@example.org with your MTR or Pathing, list your own IP address and address this to our network operations team (NOC).